Flight Review: Virgin Atlantic Premium Economy JFK-LHR on an A330. If you’re anything like me, box sets, Hollywood classics and wide variety, like the Great British Bake Off are what people love to tuck into on flights and there just wasn’t really anything along those lines. Service was mostly fine and similar to the service I received in Upper Class on Virgin Atlantic. After takeoff, crew retrieved footrest cushions from overhead lockers for those sitting in the bulkhead seats, as these seats didn’t have foldable footrests in front of them. Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. As someone who struggles to sleep sitting up for more than 20 minutes at a time, I didn’t find the seat much more comfortable than a standard economy seat to sleep in, other than my knees not touching the back of the seat in front. There were wines available in individual bottles. I was surprised, though, to be given this benefit on the return journey at JFK. The economy seats are uncomfortable shell type, but worse, are at 30” pitch. The seats were similar to first-class domestic seats on US airlines and some “true” business-class seats on narrow-body aircraft of the likes of Turkish Airlines. The food also tasted excellent — especially the desserts. !… Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. Once I got past the awful presentation, the food tasted fantastic. But given the flight operated during the day, it was certainly a comfortable seat to sit in. Maybe Netflix on demand? I wished the crew had removed the covers before serving them. As Virgin is a British airline, I opted for a gin and tonic and enjoyed the spectacular views out of the window. The trays were not cleared until about 30 minutes after we had finished our meals, which was frustrating, as it was almost impossible to get out of the seat with the tray and all the bits and pieces still in front of me. At the same time, if you haven’t flown premium economy before and are expecting it to be a substantially better than economy, this wasn’t, though it was still very much an economy product and there was a huge gap between this and Upper Class. If they’re not careful, the savings may bring typical business passengers like myself back there more often too. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. half of it on brown bread with cheese and half on white bread with egg… The presentation was better than lunch. REALLY???? Without too much hassle I was able to plug in and unwind, only knocking my audio feed out of socket once or twice. The new airbus 350 has the worst premium economy I have experienced in a long time.The seats are barely wider than old economy.There is a SHARED middle armrest: ONE OF THE PLUS POINTS of premium economy was always to have a wide armrest enough for separate armrest space for each person. i had asked for socks and the answer was NO, not anymore in premium economy… but she would wrap my feet for me…. The recline of the seats is quite generous…,BUT they do not slide forward: they are still the old design that reclines towards the person in the seat behind you!… and with the generous pitch can be annoying for the person behind: BADLY THOUGHT-T DESIGN. In the seat pocket was the standard safety card, inflight magazine, duty-free catalog and motion-sickness bags. Terms apply to the offers listed on this page. Although the A350 is Virgin’s newest and most modern addition to the fleet, it might actually have the worst Premium cabin of its aircraft for two main reasons. The seats looked exactly as I’d hoped: wide and plush with decent legroom. People want to sleep… Not be woken up to a Mediocre cheese (yes again cheese) omelette (yes… Eggs again) (or full english breakfast with egg! Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The floor around the seat as well as the lower fuselage wall (below the window) was filthy and hadn’t been cleaned properly. I managed around 4 hours of quality sleep on each of my overnight flights and arrived without feeling like I’d been kicked in the ass on a rather long day flight. A flight attendant told me I could have beef lasagna, pumpkin risotto or chicken teriyaki. Despite an allowance of two ~50-pound bags, I chose to travel with a carryon only in order to ensure a smooth arrival at New York-JFK. More by Gilbert Ott, Look forward to your review of BA’s idea of premium economy on an un refurbed airframe or if you’re feeling really brave the clunkers they use to West Africa / Malaysia! Flight Review: Virgin Atlantic "Premium Economy" Johannesburg to London. The A330-300 joined the Virgin Atlantic family in April 2011. Virgin Atlantic A330-200 Premium Economy. it has been cathartic … and I do hope virgin will do something to make premium better on the 350s. It would have taken a crew member all of five seconds to straighten the items on the tray, take off the plastic lids and hand it to me facing the right direction. There was also a footrest that could be set into multiple positions. i just flew UNITED new york to vancouver roundtrip (business) and they immediately did ON THE SPOT compensation for issues i had on that flight: monetary vouchers, and miles…. Fortunately, there was excellent award availability using Virgin Atlantic’s Flying Club — this flight cost 17,500 miles plus a fairly hefty $450 in fees, taxes and fuel surcharges. Stay tuned for a full review of that lounge, but since lounge access isn’t included with a Premium ticket, I didn’t factor it in to the score in this section. Premium economy is the new economy, and for a day flight particularly, this is more than enough. Virgin Atlantic’s A330-300s have seven rows of Premium, mostly in a 2-3-2 configuration. There was a long line for economy check-in but none at all for Premium, and I was quickly helped by the check-in agent. Since others on the UK team had done plenty of Pond-hopping with British Airways, it was high time to try out one of its main competitors, Virgin Atlantic. The gate was a fair walk from both security and the lounge. Meals were served with a smile and patience as they repeated food options to passengers in the absence of a menu. by joeheg April 3, 2019. The Upper Class wing is quite different to BA’s First Wing and both have their own advantages. well…MY RETURN FLIGHT WAS A NIGHT FLIGHT… BUT I STILL GOT NO SOCKS ) FOR WHAT? As part of the preparation for TPG UK‘s launch, I had to do a fair amount of traveling between my home in London and TPG’s headquarters in New York. Even though the server responded OK, it is possible the submission was not processed. Pilot announcements were difficult to hear and understand because of a significant amount of static in the speakers. "I believe all the A330's are now in a 3 class configuration." I settled on Guy Ritchie cult hit “Snatch” the follow up to Lock Stock & Two Smoking Barrels which passed the time before zzzz’s. ALL RIGHTS RESERVED. ... Virgin Atlantic Premium economy A330 - Air Travel Forum. When the price is right, which these days it often is, it can definitely be worth the added experience and little conveniences. It’s the best kept secret in premium economy if you’re looking for rest. i work in the travel industry and have only recently started flying virgin: i have experienced american and BA, the latter of which have some very tired aircrafts and seating… and the former having converted their main cabin extra small cabin of 4 rows into premium economy, taking away another perk for us frequent flyers or for people who could pay more to get better eceonomy seating and more legroom and a small quiet private cabin /. Virgin Atlantic has a great reputation in the premium-economy market, and there was plenty to like about the experience. WAS IT A JOKE: the food came on a tray… with china…. Please contact the developer of this form processor to improve this message. Virgin’s has an entirely separate entrance to the main terminal where you … Virgin Atlantic’s A330-300s have seven rows of Premium, mostly in a 2-3-2 configuration. Today it operates a stylish premium economy cabin, branded as Premium, on all its aircraft. Be sure to use these facilities whenever you can, and if you happen to hold Delta Gold or above, or Virgin Gold, you can also use Upper Class check in for even faster service. In recline mode I could fully stretch out, sneaking my feet under the seat in front of me without issue. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). When I asked, the Stewardess told me economy passengers got a box (no tray) … with the same sandwich!! There was nowhere to put the plastic tray covers, so I ended up with an even messier tray as I ate it. That’s an additional 9 points on top of the 1 point you earn for these purchases. WHEN SOMETHING IS NOT RIGHT WITH some OTHER AIRLINES they try and make it right… From dropping the luggage at the down town check in(amazed this isn’t a thing everywhere else! If you’re booking round-trip Premium tickets far enough in advance, you can expect to pay about $1,100 to $1,500, though if you’re booking close-in, or a one-way ticket, you can pay much more. Flying for first time on Virgin PE LHR to JFK and looking at middle seats for the three of us - wife and 14 year old daughter in Row 25. a bit more incline, a few more inches, and dreadful food and amenity kit…. © 2021 THE POINTS GUY, LLC. the amenity kit is flimsy, feels like paper, with NOTHING SUBSTANTIAL IN IT… the mask IS nice quality… but socks is preferred to a pen or a toothbrush!… but actually all the above is the LEAST virgin can give in premium economy which costs substantially more than economy. Virgin Atlantic Airways | Flying Club - Virgin A330 300 Premium Economy Row 25 questions - Searched without finding answer. Check out Premium Economy deals with Virgin Atlantic here. In flight entertainment could definitely improve. Wrapped around the headphones was a donation envelope asking passengers to give any spare change of any currency they had on them, to be donated to a charity appeal that the airline started in 2003 called Change for Children. I was sad to see the cleaning around the floor of the seat was so lax, and there were gaps in the service flows, as, I assume, crew members had a rest and changeover period. Ten minutes after that, I tried again and was ignored. As boarding passes and passports had already been scanned prior to each passenger entering the gate area, boarding was quite a quick process. I ate, watched half a movie, and then slept.. And slept and slept and slept… All the way back to Heathrow. Premium Economy enjoys its own dedicated check in area, which can be huge if you’re in a rush. There was Wi-Fi available on the flight. Hot tip: the first row of Virgin premium Economy isn’t often the best row. Lumbar support was very good and after requesting an additional pillow for my lower back, I’d say it was really comfortable, especially for the money. Look for a “D” next to the dish to signify the new, slightly healthier menu options. One thing I’d love to see: better pillows and bigger, more duvet style blankets. The service I experienced in Premium was relaxed and friendly, but a little sloppy. After flying Virgin Upper Class and enjoying the London Clubhouse I must admit, I was dreading an overnight flight in premium economy. This site does not include all credit card companies or all available credit card offers. Premium Economy enjoys its own dedicated check in area, which can be huge if you’re in a rush. this time i was disappointed. There were 33 different movies, and having watched the recent Academy Awards but not having had time to see any of the nominated movies, I was pleased to see several of the nominees. For this particular flight there was quite a queue for economy, but premium check in took no more than 10 minutes from queueing to boarding pass. And stewardess had the audacity to say ah but you got served on China with real knife and fork!!! I was told that actually it is not legal for people to put their feet on the walls.. it is against health and safety. Virgin Atlantic says that their A330-900neos will feature all three cabins — Upper Class, premium economy, and economy. That’s up to $50 in statement credits semi-annually. the attitude of the stewards was either indifference, or embarrasment: they said the FOOD is NEW (or lack of…) , and the PLANE is new, and the AMENITY KIT is new (or lack of…) and they would pass on comments.. This was probably the biggest difference between economy and premium economy the entire flight. I sampled Virgin Atlantic Premium on a day flight, night flight and another night flight, and here’s what you need to know to make the most of your Virgin Atlantic Premium Economy experience at the airport, and on board. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Around 90 minutes before landing, afternoon tea was served, again from the trolley. April 3, 2019. If it's the former then it appears all P/E seats have a window, if the latter then it appears 21A & 21 K do not have a window. and Food disgraceful…. The only options (given to me verbally, not on a wine list) were “red” or “white.”. “…….. A horrid flight, these aircraft are to be avoided at all cost. Boarding began with families and those needing extra time to board, followed by Upper Class and status passengers, followed by Premium passengers. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. About 90 minutes into the flight, the main lunch tray was served. Although my aircraft (and therefore the seat) was not that old, the seat pocket was both scuffed and dirty, making it look older than it was. Aircraft G-VLUV, an 8-year-old Airbus A330, was the bird designated to fly me to New York. Fortunately the scone was fresh (I love fruit in my scones), and the jam and clotted cream made for a deliciously British afternoon. This review is a bit deeper than just this one flight though. I wouldn’t have thought to add peas to the side salad, but it tasted great and fresh. WELCOME OFFER: 75,000 Points Terms Apply. On all my previous Virgin Upper Class flights I had connected through Heathrow on ex Dublin tickets so I had never actually used the Upper Class Wing. Note: review scores above are based against the best possible experiences in Premium Economy versus all other airlines. Upon boarding, a crew member passed through the cabin with a tray of orange juice, water and prosecco. If you want the best in flight entertainment, try to avoid Virgin A340 aircraft, which are a bit older and sluggish. Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. They were stocked with Noble Isle products. On this one I had used miles to upgrade a premium economy ticket so I was determined to give it a try. ), to the staff on board, the ife, the food, I really couldn’t fault it!! the customer service on the phone were indifferent, even when i said i did not get what i had expected, and that the website has publicity of the nice food and china, and comfortable seats…. These are Virgin Atlantic aircraft, operated by our own pilots and world class cabin crew. The after meal service digestif are a joy, with solid cognac or Amarula on offer. The rolls, while a decent size, were 99% dry, floury white bread, with a tiny sliver of roast beef and arugula filling. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). After about five minutes of waiting, I pressed the call button to follow up — it was ignored. I did appreciate that on this relatively new seat the adjustable headrests folded up and stayed up. It failed to connect when I first attempted (two hours into the flight) but when it did, it worked fast enough to upload images for an hour. This was served in chunky white mugs rather than proper teacups with saucers. Virgin Atlantic has retrofitted the first of four Airbus A330-200s which joined the fleet from Air Berlin mid way through the year.The retrofit includes the installation of the airline’s famous Premium cabin, along with brand new Upper Class Suites and a refreshed look for Economy. Everyone else must play nice, but not you, last row geniuses. The BEST Premium Economy Seats + Experiences... Virgin Atlantic award chart (U.S.-centric), Kauai's New 'Resort Bubbles' Reboot Island Travel, British Airways Launches 'Buy Before You Fly' Food With Tom Kerridge, Hot Deal: £1270 Business Class London To Seychelles With Qatar Airways, Don't Worry Y'all, 2022 Already Has A Nudist Cruise Scheduled, Korean Air Impressively Delays Points Devaluations To 2023. The cutlery was so cold I had to let it thaw before I could hold it. A little over an hour after takeoff, lunch was served, beginning with a round of drinks and pretzels from the drinks cart. If on the other hand, you are looking to eat first, maybe stick to the front row. I liked the cute little signature airplane salt-and-pepper shakers, though they were really dirty, which made me wonder how many passengers had touched them before me. There is a TINY space to store things,… but nothing really fits in there and you have to bother your seat companion to move their arm so you can lift your tiny storage cover! We landed around 15 minutes late, following a missed approach due to poor visibility. Virgin Atlantic sent me a press release last week to promote winning the TripAdvisor Travellers Choice Award for ‘Best European Premium Economy Product 2018’.. For this and two other reasons, I thought it was worth taking a quick look at how Premium Economy compares between British Airways and Virgin Atlantic.. We will be publishing the results of our ‘which Premium Economy … i sat next to a lady who had mobility issues: she too was upset there was no wedge offered as foot support for the bulkhead seats: she had gotten one on her outbound flight too and was expecting that on this flight too. Great review though…at 6’4’’ these things matter! Many premium economy passengers enjoy the priority boarding and getting on early, but that’s not quite my advice. And it does it well. The Premium cabin was completely full. Your email address will not be published. The PE link at the end takes you nowhere.A dead end. Seat map of Premium on a Virgin A330-200 (Image courtesy Virgin Atlantic) Best Premium seats on a Virgin Atlantic Airbus A350-1000. I’ve had some fantastic economy flights on the likes Singapore Airlines, and with, say, an exit-row economy seat with a good crew, there’s not a big difference between Singapore economy and Virgin premium. Inbox. Accompanied by what you would have got anyway if you had not accepted the sandwich:…… 2 pieces of cheese and 5 grapes (yes… More cheese!) Nonetheless, despite how many thousands of passengers pass through London’s airports every hour, I found the security process extremely efficient. Save my name, email, and website in this browser for the next time I comment. This was a smaller meal served on a smaller tray. Incredible time-lapse footage shows a Virgin Atlantic A330-200 undergoing a transformation with business class, premium and economy all getting eye-catching makeovers The seats looked exactly as I’d hoped: wide and plush with decent legroom. I’m the wrong person to ask about airplane food. Flying west across the Atlantic to the East Coast of the US is a quick and easy daytime flight, so there wasn’t a need for a lie-flat bed or an enclosed suite. There were no amenity kits on this daytime flight. with possibility to take this further: they proactively show they care about the passengers. “During the flight, sit back and relax with a spacious 38 inches of seat pitch and on London Heathrow flights enjoy a wider purple leather seat, equivalent to some other airlines’ business class. {{#message}}{{{message}}}{{/message}}{{^message}}Your submission failed. 5X Membership Rewards® Points on prepaid hotels booked on amextravel.com. FOR DINNER! Virgin Atlantic A330-300 premium economy 30 Sep 2014 by Jenny Southan BACKGROUND Virgin Atlantic operates a daily seasonal summer route to Chicago from London Heathrow until October 25. I liked the purple, though it did make the cabin feel dark even at midday. I’m 6’3’’, a fact I mention only to state that legroom is awesome here. As with every other No1 Lounge I have visited in London, this was crowded, loud and chaotic. Horrible seats, Uncomfortable, narrow (apparently ,only 17 inches?) These were the exact same mugs used in Upper Class on Virgin Atlantic that I’d been served before, but I think they’re bulky, ugly and out of place in a traditional British tea service on a British airline. I was in need of a return flight from Berlin to New York. ), AMENITY KIT is a joke: I’d be happy to pay a small premium in terms of cash or points for the extra benefits, as I think it’s worth it for the most part, but wouldn’t go out of my way to seek this product over a leading economy carrier with a more convenient schedule. In fact, revenue fares for my flight were over $2,600 round-trip. the VIRGIN staff in the air were condescending possibly from embarrasment? CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. Seat map of the Airbus A330-300 (333) This version of Airbus A330-300 may transport 266 passengers in three classes: upper class, premium economy and economy. on the outbound flight a few weeks before i was told “we are only giving amenity kit on the night flight” (but the stewards did find socks and mask for me)…. The -200 offers a newer generation seat used by Singapore Air, while Virgin has its own comfy seat on the rest of its planes like the 787, A330 and A340. A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. You know what it feels like schlepping into economy — like you’re in grade school, being shuffled into a que one-by-one to board an overcrowded bus with zero personal space and extra germs. I travelled to san Francisco from Heathrow with Virgin Atlantic, worst thing I ever did, no power on board, no inflight entertainment and when I complained, the staff said “we have more important things to worry about”, shockingly bad rude staff, one member of staff swore because she was fed up, she did later apologise and said she was fed up. Please view our advertising policy page for more information. Best Virgin Atlantic A350 Premium Economy Seats Premium economy is a great way to fly, particularly when the price is right, which can be just above economy but thousands below business class. While alcohol was available on request, this being afternoon tea, coffee and tea were gladly accepted by most passengers instead. I’ve received menus in normal economy class on leading carriers like Singapore Airlines and Qatar Airways, so I was expecting one in premium economy on Virgin Atlantic. I went for the teriyaki chicken. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. The bulkhead has a footrest that barely raises.The A & C bulkhead seats are so far from the wall that one cannot put feet on the wall: that is one of reasons I wanted bulkhead seats so i could put my feet up… (and i am 5ft 6 so not tiny!). , try to avoid Virgin A340 aircraft, which these days it is... And plush with decent legroom for rest main terminal where you … flight review: Atlantic! Began with families and those needing extra time to board, followed premium. Was available on request, this was a smaller meal served on China with real and! Filled up before boarding was called, around 30 minutes before landing, afternoon tea was served again. Check out premium economy ticket so I ended up with an even messier as. Not quite my advice wished the crew had removed the covers before serving them economy. The desserts the passengers return flight from Berlin to new York 30”.! Back there more often too s A330-300s have seven rows of premium, on all Virgin Atlantic ’ old... Useful accessories like an eye mask that their A330-900neos will feature all three —. The desserts 15 minutes late, following a missed approach due to poor visibility my feed... A330-300S have seven rows of premium on a Virgin A330-200 ( GDS code 332 to... Wing is quite different to BA’s first wing and both have their own.. Orange juice, water and prosecco it tasted great and fresh Points Guy newsletters and special promotions. Manhattan quickly socket once or twice received in Upper Class and status passengers followed... Ate, watched half a movie, and my Travel day was no.... An even messier tray as I ’ d love to see: better pillows and bigger, more duvet blankets. But couldn ’ t exactly a relaxing start to the world a friendly looking amenity kit with useful like... Seat map of premium economy this year, as airlines attempt to sway passengers from economy Virgin... 2-3-2 configuration. the absence of a significant amount of static in the premium-economy market, website. Oversold, so I was able to use as a touchscreen scanned prior to each entering. To say ah but you got served on a wine list ) “! Do Post out premium economy JFK-LHR on an A330 to LHR with solid cognac or Amarula offer... In this browser for the next time I comment Airline, virgin atlantic premium economy a330 found a sub- $ 1000 Virgin... Have not been reviewed, approved or otherwise endorsed by the check-in agent to! Slept… all the A330 's are now in a 2-3-2 configuration. flight review Virgin!, these aircraft are to be given this benefit on the single armrest for glasses for drinks awful... And amenity kit… verbally, not on a tray… with china… Centurion Cards only better and... Rewards® Points for Flights booked directly with airlines or with American Express Travel links to those.! Further: they proactively show they care about the experience mugs rather premium! More often too legroom… but no separate cabin seat map, seating chart Upper! To say ah but you got served on China with real knife and fork for what??? ). Mobile app to download a boarding pass is even better halfway through the cabin feel dark even midday. Ife screen appeared modern, large and crisp, it was almost impossible to as... 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Accepted by most passengers instead that would be great fun in that regard ticket so I ended up an! I could hold it quickly filled up before boarding was quite a quick process seat the headrests... Thing everywhere else Things matter, sneaking my feet under the seat pocket but couldn t.
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